Key Benefits of Using NexGen Contact Solutions for Your BPO

✅Inclusive Virtual Office Floorplan & Work Environment

✅Real Place & Presence

✅Flexible Agent Options (Onshore, Nearshore, Offshore)

✅Presence Indicators with Custom Away Notifications

✅Real-Time KPI Monitoring

✅Rapid Hiring and Onboarding & Immediate Training

✅Scalability

✅Flexible Agent Options (Onshore, Nearshore, Offshore)

✅Fast Agent Deployment

✅Watercooler Spaces, Breakrooms, and Social Gathering, & Wellness Rooms

✅Customizable Office Locking and Controlled Visitor Access